Privacy Policy

Effective Date: 05/20/2019

Services on the Alone Angels Website (www.aloneangels.com) (the "Website") are provided by Dot Com Productions LLC ("Us" or "We"). We have created this Privacy Policy to demonstrate our strong commitment to privacy. This Privacy Policy is designed to answer your questions regarding our privacy principles and is in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).

Age of Users

We recognize the need to provide additional protections for children under the age of eighteen who visit our Website. To further protect children, we do not conduct business with children under the age of eighteen. We do not knowingly collect any personal information from children under the age of 18 on our Website. If you do not agree to (or cannot comply with) any of our Terms of Use, please do not use the Website.

Acceptance of Terms of Use and Privacy Policy

This Privacy Policy incorporates by reference the Terms of Use of the Website and is subject to the Terms of Use. Your use of the Website and any personal information you provide through the Website are subject at all times to this Privacy Policy and the Terms of Use. By using the Website, you accept this Privacy Policy and the Terms of Use.

Information Collection and Use

When you browse the Website, we do not require any personal information from you, except that we use your IP address to help diagnose server issues, administer the Website, collect regional demographic information, or perform other technical maintenance. Our Website also uses cookies to keep track of your orders and personalize your experience. Cookies help deliver content specific to your interests and track your order history. This data is processed based on our Legitimate Business Interest to maintain the proper functioning of our services and to track how our clients interact with them.

When you submit your profile, participate in a forum, or place an order, we collect the following personally identifiable information, stored on our servers located within or outside of the European Union:

• Email address, physical contact information, and (depending on the services used) financial information such as credit card or bank account numbers. This data is collected to fulfill the contract you enter with us when creating your profile and using our services.
• Personal information you choose to disclose in your profile (name, age, location, pictures, etc.), community discussions, chats, and correspondence. This data is processed based on your consent given by entering such information.
• Transactional information based on your activities on the Website (such as a list of members you contact), billing and other details you provide to receive information and messages, computer sign-on data, page view statistics, traffic logs, and advertisement data. This data is processed based on our Legitimate Business Interest.

You may choose to disclose sensitive personal information, such as ethnicity or religion. Providing such information is entirely voluntary and, if provided, will be processed only with your explicit consent.

Please note that any data you choose to make public will be visible to visitors of our Website and affiliate websites, and may also appear in third-party search engines and advertising resources (e.g., Google Ads). To comply with the principle of privacy by default, your personal data will by default be set as private.

How We Use Your Data

We use your data solely to provide our services — for example, to maintain your profile visible to other users and to enable communication between you and other members.

Transfer of Data

Your information may be transferred to and processed by us in the United States or other countries outside your own. These countries may not provide the same level of protection for your personal data as your home country. In such cases, we ensure that recipients of your data have signed Standard Contractual Clauses or equivalent safeguards. If your country grants additional privacy rights, please contact us to exercise them.

Order Information

We do NOT sell or rent your personal information to third parties without your permission. Our order forms may request contact details (such as name and email) and financial data (such as credit card number and expiration date). Payment information is collected by a secure payment processing company. All transactions are encrypted using SSL and other industry-standard practices. We do not store your credit card details on our servers; once securely transmitted to the bank, they are deleted.

Security

The Website has strong security measures in place to prevent the loss, misuse, or alteration of information. Sensitive data such as payment details are encrypted with SSL technology. While no system is 100% secure, we continually review and update our security practices to protect your data.

Newsletter

If you subscribe to our newsletter, we collect your email address. We will send updates regularly, and you may unsubscribe at any time. Your email address will be kept strictly confidential and will not be shared or sold, except as required by law.

Third Parties

We do not sell, rent, share, or otherwise disclose your personally identifiable information to third parties for marketing purposes.

We may only provide your information without your consent when required by law, when necessary to deliver our services, to protect the security and safety of you and others, or to enforce the Terms of Use.

Except as described in this Privacy Policy, this document addresses only how we collect, use, and disclose your information. If you share your information with others (e.g., members, forum participants, or other sites), their own privacy rules may apply.

With Whom We Share Your Personal Data

We do not share your personal data with others except as outlined in this policy.
We may share your information with third-party service providers, agents, or contractors who support us in delivering services to you.

Affiliated Websites

We may share information with our parent, subsidiary, or affiliated companies. Your profile may also be posted on affiliated websites as part of the service you requested. These affiliated sites follow the same privacy policies as ours.

Prior Use

This Privacy Policy applies to data collected on or after the date of posting. For users who used the Website before this date, it applies only if they accept this updated policy. Once accepted, it also applies retroactively to previously collected data.

Correspondence

The Website allows you to exchange messages and share information with other members. We cannot guarantee the privacy of information you voluntarily disclose. To protect your privacy, we restrict direct sharing of personal contact details and monitor correspondence to prevent spam, scams, and policy violations. We may also translate non-English profiles into English and retain your email correspondence with us.

General

We may amend this Privacy Policy at any time. Material changes will be communicated by email to your last known address and/or posted prominently on the Website. Changes take effect 30 days after notice is sent or posted. It is your responsibility to keep your contact details up to date. If you disagree with changes, you must notify us before the effective date and request account deactivation.

Data Retention

We retain personal data for as long as you use our services and afterwards for the applicable legal limitation period.

Your Rights under GDPR

As a data subject, you have the following rights:

• Right of access – request a copy of your data.
• Right of rectification – correct inaccurate or incomplete data.
• Right to erasure (“to be forgotten”) – request deletion of your data in certain circumstances.
• Right to restrict processing – request limited processing in specific cases.
• Right to data portability – transfer your data to another organization in certain cases.
• Right to object – object to processing, including direct marketing.
• Right to object to automated decision-making – refuse profiling or automated decisions.
• Right to withdraw consent – revoke consent at any time (previous lawful processing remains valid).
• Right to lodge a complaint – file a complaint with a supervisory authority.

To exercise your rights (except complaints to supervisory authorities) or request a copy of the Standard Contractual Clauses, please contact us using the details below or via the Website’s contact page.

Notice to California Users – Your Privacy Rights

Shine the Light. Under California Civil Code §1798.83, California customers may request information about the disclosure of their personal data to third parties for marketing purposes. We maintain a policy not to disclose customer information for such purposes if the customer has opted out. To opt out or learn more, please contact us.

Under California Civil Code §1789.3, residents of California are entitled to the following consumer rights notice: The provider of this site is Dot Com Productions LLC, located at Suite 3978, PO Box 6945, London W1A 6US, United Kingdom. No direct charges are imposed solely for site access. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call (800) 952-5210. We encourage you to first contact us directly with complaints.

Contact

Please note: Any personal information you provide through these contacts will not be used for promotional purposes unless explicitly requested by you.